Events Calendar

Learn how you can use the context of your customer request to turn a service call into a sales opportunity.
Find out how you can use predictive analytics and real-time offer recommendations to increase the effectiveness of each customer interaction. Discover how to use the latest technologies to make sure your representative is actually taking the next-best-action’ with each customer. Click Here to Register.

Having the ability to make the right offer at the right time through intelligent and real - time decisioning can make the difference between adding to the total customer value and losing the account altogether. Click Here to Register.

This informative web seminar will demonstrate how you can turn these potentially damaging customer experiences into retention opportunities while reducing your overall operational costs. Customer-focused collections processes produce higher customer retention where appropriate and greater recoveries with the right customer right treatment focus. Click Here to Register.

This educational web seminar will focus on credit risk and the credit management lifecycle – from developing high quality predictive models for loan applications, to implementing them in combination with business rules, and finally to monitoring and fine tuning them for optimal results. Click Here to Register.

This educational web seminar will focus on new strategies to optimize the customer experience while making the contact center a leading touchpoint for underwriting profitability. Click Here to register.

In this joint IBM/Chordiant webcast, discover business benefits that improve your customer experience and increase your bottom line. Click Here to Register